*
How long have you been training?
We have been delivering tourism
courses since 1978.
We are one of Australia’s longest running and most
successful Travel & Tourism courses.
*Are
you recognised in the Travel & Tourism
industry?
Yes. We are recognised in the
Travel & Tourism Industry. Everything we teach
you is used in the Travel & Tourism Industry.
* I need subject
SITTTSL013A to help obtain my Travel Agents
Licence. Do you provide this?.
Yes. we can assist you with this requirement. You will
receive a certificate to meet
Licensing requirements, however you must check the Travel Agents
Licensing Act in your State or Territory.
*Can
you guarantee everyone a job?
The honest answer is no (who can?). However we have
a free Job Placement program that
has helped over
2500 students find employment in all areas of
the Travel & Tourism Industry.
We usually receive 1 to 2 job offers a week.
* Do you have job
placements assistance?
Yes, we do get weekly phone calls from employers
asking for our students to apply for positions.
* What is your success rate with student
employment after they finish the course?
We are currently sitting at 98% employment. Our students are
highly sought after!
*What areas within the
Travel and Tourism Industry have past students
gained employment?
Since 1978 we have seen
students gain employment in all areas of the Travel
and Tourism Industry.
Here are examples...
Travel Agencies,
International and Domestic Airports,
International and Domestic Airlines,
Tour Operators,
Wholesalers,
Hotels,
International Rail.
*How long does
the course take?
We believe you can complete the course within 3 - 4
months.
We understand that is not always possible so we give
you a year to
complete the course.
*What certificates
do I receive upon successful completion of the
course?
For additional
information on the units you study, please refer
to the website tab “Subjects”
You
will
receive 5 separate certificates as
follows:
1.
Mundus Galileo
Certificate (Airline Reservations System) –
Issued by Mundus themselves!
Mundus worldwide has
developed a training system recognised by
Travelport Galileo themselves.
We find this training
system is especially suitable for newcomers to
the Travel Industry as it is very computer
friendly.
A tremendous advantage to initially
training using this system is it allows students
to use a simulated “live” application (called
Virtual Travel Agency) and actually create
passenger booking files, just as you would in
the workplace.
This
Mundus Galileo Certificate is a travel industry
certificate recognised by travel employers
around the world.
Aligns with unit of
competency:
Develop &
update tourism industry knowledge.
Receive and
process reservations.
Book &
co-ordinate tourism products.
Operate a computerized
airline reservations system.
Use business
technology.
Communicate
electronically.
Conduct online
transactions.
2.
Galileo
E-training Certificate (Airline Reservation,
fares and ticketing) – issued by
Travelport Galileo
This is Galileo's own
training programme. This certificate registers
you with Galileo as a recognised operator of their
system. Employers
welcome this as it avoids additional
registration and possible further training which
is required for any employee who does not hold
the official Travelport Galileo Certificate.
This certificate is
recognised by employers around the world.
Aligns with:
Operate a computerised
airline reservations system
Receive and
process reservations.
Book and co-ordinate
tourism products.
Produce travel related
documents (ticketing).
Domestic airfares
Normal International
airfares
Special promotional
airfares
Use business
technology.
Communicate
electronically.
Conduct online
transactions.
3
Fares &
Ticketing Certificate.
It is a requirement of
the Travel Industry Licensing Board, that anyone
who wishes to own or manage a travel
agency must produce this certificate specifying
unit of competency SITTTSL013A (Normal
international airfares).
This separate
certificate meets the educational requirements
of Travel Agency Licensing.
4.
Travel Insurance
Company Certificate.
Issued by a Travel
Insurance Company. This gives the registered
holder the mandatory authority to sell and issue
travel insurance when employed by a travel
company.
Aligns with:
Sell tourism products
and services
Produce travel related
documentation.
5.
Travel & Tourism
Certificate III
This certificate
aligns with all the required Units of Competency
as follows:
Develop and update
tourism knowledge.
Operate an
on-line information system.
Access &
interpret product information.
Source &
provide international destinational information
and advice.
Source & provide
Australian destinational information and advice.
Sell tourism products
and services.
Prepare quotations.
Receive & process
reservations.
Book and
co-ordinate supplier services.
Process
travel related documentation
Operate a computerised
airline reservations system.
Construct domestic
airfares
Construct normal
international airfares
Construct
promotional international airfares
Perform
office procedures.
Work with colleagues
and customers.
Work in a socially
diverse environment
Communicate on the
telephone
Follow health, safety
and security procedures.
Use business
technology.
Communicate
electronically.
Conduct on-line
transactions.
TOTAL 22 UNITS (15
CORE UNITS PLUS 7 ELECTIVE UNITS WHICH MEET
JOB REQUIREMENTS FOR INTERNATIONAL TRAVEL
SALES).
*What do I need to get a job in the Travel
Industry?
The subjects
that we teach are what is needed to get work in
the Travel Industry. This has been proven by us
successfully training for over 3 decades and the
sheer volume of our students who have obtained
employment!
* Should I do
a Diploma course?
No. We have been teaching for since 1978
and know our students get the jobs because we give
the student the exact training required to get
jobs in the industry.
*Why do an online
/home study course?
There
are many benefits from doing a training course
online.
-
More one on one time with your trainer.
- You are in control. Study when it suits you.
- No need to travel to attend “classes”. Saving
transport expenses, car parking costs etc.
- All assessments are conducted at home which is far
less stressful that attending a designated location
to “sit and exam”.
- No peer pressure to perform. Train at your own
pace and complete assignments when you feel you are
ready.
- No need to resign from your current employment,
you can work and study at the same time.
- Have children? You can still care for them at home
and study at the same time.
- Going on holiday? Go for it! You can study while
on holiday or come back and carry on.
* Is
your course Government Funded?
We are a private
college in the Travel Industry. Government Funding
does not apply.
With our
course, you do not have to go through the laborious
process of applying for government
funding.
*Do
I need prior experience to do the course?
No, the course is aimed at
people with no prior knowledge of the travel/tourism
industry.
We cover all the key areas you need to gain
employment.
*
What payment methods do you have?
You can either make your
payment via Paypal,
Cheque or direct credit into our bank account.
* Can I contact you if I
need help?
Yes you can contact us by phone or email.
We are available on the phone or email from 9am -
6pm (EST), Monday - Friday
and via email from 9am - 11pm (EST), 7 days a week.
* What do I need to start
the course?
A computer with internet
connection. Windows XP, Vista or Windows 7 or an
Apple computer running Parallels
, VMWare
Fusion or VirtualBox
and a Microsoft operating system.
The computer will need a Word like program
(Open Office
etc).
*Do
I need to pay any extra for books etc?
No, you only need pens, pads,
calculator and computer.
*Are travel agencies a thing of the past?
Travel agencies and consultants are NOT a thing of
the past. Many travellers simply do not have the
time, confidence and expertise that a travel
consultant possesses when making a booking. Sure
booking a domestic flight Melbourne/ Sydney/
Melbourne is a piece of cake online, but when it
comes to overseas destinations the majority of
bookings are done through travel agencies. Think of
all the things needed to book a holiday
(Air/Hotel/Insurance/Tours etc). This leaves the
traveller time to relax and enjoy their holiday.